7.1 EDUTRUST ACCREDITATION
Visit the Committee for Private Education’s website for further details on the Private Education Act, the CPE or the EduTrust certification scheme.
CIS was first awarded the four year EduTrust award in August 2012, and again in 2016. Our EduTrust certificate can be viewed on this page of our website.
Administered by the Committee for Private Education under the governance of SkillsFuture Singapore, EduTrust is a voluntary certification scheme that helps to distinguish higher quality educational institutions in Singapore’s private education industry. As a school that is EduTrust certified, we are able to accept international students who require Student Passes from the Immigration and Checkpoints Authority (ICA).
You can learn more about the Committee for Private Education, the Private Education Act, or the EduTrust Certification Scheme on the SkillsFuture SG website.
7.2 NEW STUDENTS - DOCUMENT SUBMISSION
In order for a new student to start school, the student contract must be signed and all required documents must be submitted in full to the admissions department.
7.3 STUDENT CONTRACT
The student contract is a legal document that protects and assures the rights and conditions of the student whilst enrolled at a PEI.
It is a legal requirement that all students must enter into the student contract, and CIS executes a CIS student contract for every student. This contract is a critical document that helps to minimise future disputes, therefore it is essential that it be completely understood by the student (parents/legal guardians where a student is younger than 18 years of age) prior to enrolment.
CIS signs a student contract (each contract will have a unique number) with the student after a place has been offered to the student, and that place has been accepted by the student (parents/legal guardians where a student is younger than 18 years of age).
Download the sample CIS 2020-2021 student contract.
7.4 SUPPLEMENTAL STUDENT CONTRACT
Once the student contract has been signed, a simpler supplemental contract must be signed on an annual basis.
Supplemental student contracts for existing students who have already signed the original student contract must be signed in Semester 2 at a date specified by the school. If the supplemental contract is not signed by the deadline, and fees are not paid, by the necessary deadline(s), a student’s enrolment for the following school year will not be confirmed.
7.5 TERMS AND CONDITIONS OF ENROLMENT
In addition to signing the student contract, families with students who are accepted to CIS must read and agree to CIS’s terms and conditions of enrolment. These terms and conditions form part of the student contract and parents should ensure they review them as necessary.
7.6 COURSE WRITE UPS
CIS is an international school that offers programmes for students from 18 months to approximately 18 years of age. “Courses” is CPE terminology that must be used, and at CIS ‘courses’ are referred to as grades. With the exception of the half-day Nursery, which is a 3-hour programme, all grades are offered on a full time basis with students attending school from Monday to Friday (five days per week).
Visit the FAQ section of our website to find course write ups that include:
minimum entry requirements for each grade level
a brief course (grade) write up
details of the relevant awarding and/or governing body/bodies
7.7 KINDERGARTEN PROGRAMME
With the exception of those enrolled in nursery, kindergarten students must be completely toilet trained and be able to independently look after their own toileting. In the event that a child in PK or above is not fully toilet trained, parents will be asked to keep students at home until this developmental goal is achieved.
7.8 ATTENDANCE POLICY
Students are expected to attend school at all times unless excused by their parents or caregiver appointed by the parents. View our attendance policy for full details.
If your child will be absent from school, please email their divisional office and homeroom/advisor teacher.
7.9 BANNED OR CONTROLLED SUBSTANCES
CIS is concerned with the wellbeing of all students and recognises that drug use is a serious offence under Singapore law. The banned or controlled substances policy at CIS endeavours to operate within the law of Singapore at all times and protect its students while they are under the care and jurisdiction of the school. Read our policy concerning banned or controlled substances.
7.10 USE OF STUDENT WORK/PHOTOGRAPHS AND VIDEOS
Parents/legal guardians grant CIS an irrevocable and perpetual licence to use students’ work, photographs or videos of the student, and other materials for purposes such as publicising or promoting CIS and its students’ accomplishments to internal and external audiences, including in print and online. Parents/legal guardians are also required to complete and sign the IB consent form.
7.10.1 PARENT USE OF STUDENTS’ PHOTOGRAPHS AND VIDEOS ON SOCIAL MEDIA
Parents are welcome to post photos or videos of their own children at school events on social media, however due to privacy concerns, posting photos or videos of other people’s children on social media is not allowed. This policy is outlined in clause 9.2 of the terms and conditions of enrolment.
7.10.2 SOCIAL MEDIA DEFINITION
SOCIAL MEDIA refers to any digital medium that allows you to communicate and interact socially. Social media includes but is not limited to Facebook, Twitter, Instagram, Pinterest, SnapChat, Whatsapp, WeChat, and blogs.
7.11 TRANSFER POLICY
CIS will allow students to transfer from one grade level (course) to another (where availability of places permits) if the school assesses that the student is more suited academically and emotionally to that grade.
If the student transfers to a new grade level (or from the CIS Foundation programme to the CIS English programme), the student agrees that the transfer shall not be deemed a withdrawal from the school, and the refund policy in the student contract shall not apply. If a student does not agree to be enrolled in the grade level (course) offered by the school and withdraws from the school, all fees paid shall be refunded in accordance with the refund policy set out in clause 2 of the student contract.
In the event of a change of a grade level (course) as mentioned above, a supplemental contract shall be executed between CIS and the parents/legal guardian/student to reflect the change of course and change in fees where applicable. All the other terms and conditions in the student contract shall remain unchanged.
All grade level transfer requests are approved by the Academic Board. The Academic Board will respond to the request within two weeks of receiving the request.
7.12 COUNSELLED WITHDRAWAL
Student acceptance is based on the assumption that the programme offered at CIS is the best available to meet the needs of the student. When, in the judgment of the professional staff, the CIS programme and personnel resources do not adequately meet the needs of the student, a recommendation for termination of the enrolment will be made by the divisional principal, in consultation with the Head of School, if applicable.
This decision may be appealed to management within one week from the day on which such decision is communicated to the student and/or parents.
Any unconsumed tuition fees, and support programme fees (if applicable) will be refunded, however, application and confirmation fees paid at the time of admission are not refundable in the case of counselled withdrawals.
7.13 INTERNATIONAL STUDENTS ON A STUDENT'S PASS
Students who require a student pass from the Immigration and Checkpoints Authority (ICA) will be assisted by the CIS admissions team. Assistance provided includes initiating the ICA application, providing advice on pass application, and verifying a student’s enrolment and immigration status.
Student Passes are not transferable and expire when the student ceases to be a CIS student.
Student Pass cancellation
When a student on a Student’s Pass withdraws from CIS or completes their course of studies, CIS must lodge an e-cancellation with the ICA (Immigration & Checkpoints Authority) within seven working days of the student’s final day at CIS.
Students who withdraw or complete their studies must provide CIS with a copy of their passport and Student’s Pass for verification purposes.
Students who leave CIS to attend another school are deemed to have withdrawn from CIS.
Parents of students who are withdrawing must submit a withdrawal notice indicating the student’s last day at CIS and the reason for withdrawal.
If you have questions about the cancellation process, please contact the admissions department at firstname.lastname@example.org.
Lost or stolen student passes
If a Student's Pass card is lost or stolen, the student is required to make a police report immediately and report to ICA within seven days to apply for a replacement card. Issuance and/or replacement fees will apply.
If the student recovers possession of their Student’s Pass card after reporting its loss to the ICA, they must surrender the recovered card to the ICA for cancellation within seven days from the date the card was recovered.
Read additional requirements for Student Pass holders.
7.14 NATIONALITY REGULATIONS - MINISTRY OF EDUCATION
The Ministry of Education (MOE) allows children to attend preschool/kindergarten at international schools in Singapore regardless of their citizenship. However, when a student enters grade 1, MOE approval is required for students of Singaporean nationality, regardless of whether they are single or dual nationality.
This regulation requires the school by law to make an application to the MOE for students who fall into this category. Each year in February, the admissions department will contact SK parents and ask for the following information:
After the information has been submitted, if MOE approval is required, an admissions executive will contact parents directly to walk them through the process.
7.15 FINANCIAL INFORMATION AND POLICIES
Find detailed information about fees and financial policies on our website.
7.16 FEE PROTECTION SCHEME (FPS)
EduTrust certified PEIs are required to adopt the Fee Protection Scheme (FPS) to protect course fees paid by their students in the event they are unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the PEI fails to pay penalties or return fees to the students that arise from a judgement made against it by the Singapore courts.
All fees refer to all monies paid by the students to be enrolled in a PEI, excluding the course application fee, confirmation fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, excursion, the re-examination fee or charges for credit card payment etc.) and GST.
Under the fee insurance scheme, PEIs purchase insurance protection from any one of the Committee for Private Education (CPE) appointed insurance companies for every one of their students, to protect their fees.
PEIs with EduTrust certification are allowed to collect up to twelve months of fees each school year.
7.17 FEE PROTECTION SCHEME AT CIS
CIS has put in place the FPS insurance as its fee protection scheme for all students and will purchase and pay for the insurance on students’ behalf. The FPS insurance offers insured students protection against the following events:
Loss of tuition fees and support programme fees (if applicable) paid in advance by the insured student to CIS and not refunded, if the student cannot start or complete his/her course (grade) as a result of CIS becoming insolvent or being required by the Singapore authorities to stop operations.
CIS fails to pay the sum awarded by Singapore courts to the insured student, where such award relates to a dispute between CIS and the insured student on course fees paid by the insured student to CIS.
S$10,000 benefit payable covering the insured student’s accidental death or total permanent disability by accident.
7.17.1 Certificate of insurance
CIS has appointed Lonpac Insurance Bhd to be the FPS insurer for our students. The insurance coverage will be for the tuition fees and support programme fees (if applicable). It does not cover the GST portion of fees paid and the compulsory application and confirmation fees.
Upon payment of the insurance premium, Lonpac Insurance Bhd issues a certificate of insurance to the insured student directly via email. You can view the master insurance certificate on the fees page of the school website.
7.17.2 Claim process
In the event that a student needs to make an FPS claim, the CPE (or any Singapore Government authority) will take charge, inform all affected parties, and organise the claims pay-out if necessary.
Affected students would be advised of the steps that they would need to follow in order to file an FPS claim during the claim process.
Insured students should produce the following in the event of an FPS claim:
valid student contract
receipts of all invoices and bills related to their studies as per the student contract
identity card, passport and other proof of identity
FPS certificate of insurance.